How does Ask Jigsaw work?
Got a mental health query or concern that you think others might share?
We are receiving a really high volume of queries through Ask Jigsaw at the moment. You can leave an email through our Live Chat portal for a quicker response.
Ask here and have your answer published online by Jigsaw clinicians. These are trained mental health professionals who have lots of experience supporting young people and their families with their mental health.
- Submit your query or question anonymously through the fields below
- A Jigsaw clinician will read through all of the queries that are submitted each week
- Check ‘Ask Jigsaw Q&A‘ for all published questions and answers . *Please note, we might change or remove some details to ensure anonymity
- As the questions are anonymous, we won’t be able to provide responses directly to each individual.
Due to the number of questions, we can’t guarantee that we will be able to answer each one, but we’ll try!
We hope ‘Ask Jigsaw’ can provide helpful advice and guidance. However, you may benefit from speaking directly with someone in our online team through Jigsaw Live Chat or with a clinician in one of our services.
Ask Jigsaw here
‘Ask Jigsaw’ is completely anonymous, with responses published here so others can benefit. If you are a young person and would prefer a direct response, register for Jigsaw Live Chat, and submit your question there to get an answer to your inbox.
To speak to someone, our Jigsaw support line provides free mental health support and advice to young people aged 12 to 25 years-old, and parents or concerned adults who live in the Republic of Ireland .
You can also get in touch with Jigsaw clinicians by text message and email and ask for a return support call.
Contact details and opening hours:
Freephone 1800 JIGSAW (544729)
Monday to Friday, 1pm- 5pm
text 086 180 3880
text “call me” with your preferred day and time for a call, Monday to Friday, 9am to 5pm
you can email anytime, clinicians will respond from Monday to Friday, 9am to 5pm.
If you are looking for an urgent response please visit ‘need urgent help‘.