How to use Jigsaw's online services - Jigsaw

How to use Jigsaw’s online services

How to use Jigsaw’s online services

How to use Jigsaw's online services

Get free support from a member of our online clinical team if you’re aged between 12-25
living in Ireland via our Live Chat, Group Chats, or email.


 How to register


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Ways of getting online support

Drop in for anonymous, 1:1 text-based chats with a clinician, Monday, Wednesday and Thursday.

Here’s how to get started:


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Chat with others anonymously about mental health themes. These sessions are moderated by a clinician.

Phone screen showing how Jigsaw Group Chats work. Several users send messages into a web chat, discussing mental health. A Jigsaw clinician is also on the chat to moderate the conversation and give support.


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Once registered and logged into the chat portal, you can also email a clinician about how you are feeling.

You can take your time writing it and send it even if the chat service is closed.

Phone screen shows how to access the Jigsaw email service. From the Jigsaw Chat Portal menu, click 'Email'. Enter a subject line, and your email message. When you're finished, click 'send'. A Jigsaw Clinician will reply to your email as soon as possible.

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