Group Chats
Group Chats
Group chats are safe spaces where you can talk to other young people going through the same experiences as you.
Group chats are like a text-based chat room on the Jigsaw.ie website and are held at a set date and time. They are open to 12 to 25 year olds living in Ireland. Group chats are anonymous and facilitated by a member of the Jigsaw Online Team.
You can register for group chats through the Jigsaw Live Chat portal.
Group chat guidelines
To create a safe and supportive environment, please bear the following in mind:
Your words matter – Talk to people kindly and with respect. You might not always agree with someone’s views, and that’s OK. Make sure to share your own thoughts without belittling someone else’s.
Think about the language you use – Avoid offensive, sexually explicit or discriminatory comments.
We want to maintain everyone’s privacy – Don’t use real names, contact details or share anything that could identify you. This could be names of friends or school, etc.
Please do not share links to other websites in the chat.
You are welcome because you are you. You don’t need to pretend to be someone else, we appreciate your honesty and openness.
What is off limits
Some topics are not suitable for group chats. These topics might spark memories, feelings or emotions that are difficult for you or others. We ask you don’t discuss these topics during the group chats.
These topics include:
- Descriptions of self-harm injuries or methods
- Specific details of eating disorders (weight, eating behaviours etc)
- Details of experience of abuse or trauma
- Anything that involves a legal issue/ criminal offence.
- If you are feeling suicidal at the moment then individual support would be a better option. Please take a look at ‘getting urgent help’.
If any of the following situations are relevant to you, make sure to talk about your experiences with someone you trust.
Your safety, privacy, and complaints
It’s really important to us that you’re safe and have a good experience with us.