We need your help – to shape the future of youth mental health services

If you are coming to Jigsaw for the first time, we’re inviting you to help improve mental health services for young people.

Jigsaw is taking part in an important EU‑funded research study called YOUTHreach, led by the University of Galway. To make this research meaningful, we need to hear directly from young people and families at the very start of their journey with our service.

Who we are looking for

We are currently inviting:

• Going to Jigsaw for the first time
• Aged between 12 and 25

Those under 18 will need the consent of their parent or carer.

Why your participation matters

Your experience at the beginning of using Jigsaw is incredibly important.

By taking part, you can:

• Help us understand what it’s really like to start using a mental health service
• Shape how Jigsaw and similar services are delivered in the future
• Contribute to research that will improve supports for young people across Ireland and Europe

Quite simply — your voice can help make services better for others.

What taking part involves

If you’re invited, the research team from the University of Galway will explain everything clearly before you decide.

Taking part includes:

• Four online interviews, each about 30 minutes long
• Flexible times that suit you and your family
• A €60 payment to thank you for your time

For young people under 18, a parent or carer will also need to give consent.

Important to know

• Taking part is completely voluntary
• Saying yes or no will not affect your care at Jigsaw
• Everything you share is confidential and handled securely

A message from Jigsaw

Dr Jeff Moore, Director of Research at Jigsaw, says:

“By taking part, young people have an opportunity to share their experience and help improve youth mental health services for others. Participation is voluntary, confidential, and separate from the care provided by Jigsaw.”

Will you help?

If you are invited to take part — and feel comfortable doing so — we strongly encourage you to consider it.

We need your help to improve youth mental health services for the future.