Jigsaw Dublin City

Dublin City

Meet the team and find out all the details you need to get in touch with the Jigsaw service in Dublin City, for youth mental health support.

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Contact Details

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Location

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Address: 44 Essex Street East
Temple Bar,
Dublin 2

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Opening Hours

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  • Monday 9am – 1pm, 2pm – 5.30pm
  • Tuesday 9am – 1pm, 2pm – 5.30pm
  • Wednesday 9am – 1pm, 2pm – 5.30pm
  • Thursday 9am – 1pm, 2pm – 5.30pm
  • Friday 9am – 1pm, 2pm – 5.30pm
  • Saturday -Closed
  • Sunday -Closed

Closed: The Mondays of Bank Holidays

About us

Jigsaw Dublin City is a free, non-judgemental and confidential support service for young people aged 12 – 25 living, working or studying in Dublin City. We provide guidance and support for young people who are going through a difficult or distressing time. We also provide advice and guidance for anyone who is concerned about a young person in their life.

Our new premises in 44 Essex Street East Temple Bar, Dublin 2.

Further info

Jigsaw Dublin City is a free and confidential service supporting the mental health and well-being of people aged 12 – 25 living, working or studying in Dublin City. Jigsaw’s aim is to support young people in Dublin City to ensure they get the support they need when and where they need it.

Jigsaw Dublin City is part of a national network of Jigsaw Services supported by Jigsaw, the National Centre for Youth Mental Health. Jigsaw services aim to provide tailored community-based help for young people’s mental health needs.

Direct support for young people

Our service in Dublin City provides a welcoming space for young people to get information or have a chat with a support worker. If a young person wants support, our staff are there to listen, without making judgements, and to provide supportive guidance. We also provide information and advice to anyone who is worried about a friend or young person in their life.

Working with young people

At Jigsaw, we believe it’s vital to make sure that young people’s voices are heard. Our Youth Advisory Panel (YAP) represent us and take part in decision making at every level.

Working with the community

As well as directly helping young people in tough times, we want to work towards a community that is supportive of mental health and well being. Presentations and talks in schools, workplaces and community groups aim to open up a discussion on mental health and raise people’s awareness of the support that Jigsaw Dublin City can offer.

Tell us about your experience

At Jigsaw, we care passionately about what we do and strive to give young people the best possible support with their mental health. If you are happy, or unhappy, with our service in any way, let us know by completing our online feedback form.

Please select the option best suited to you:

Meet the Jigsaw Dublin City team

James Barry

James Barry

Project Manager

It was my job to get Jigsaw Dublin City open. Now I make sure the space we see young people in is the best and safest it can be. I support the team so they can do a great job. I ensure that as many people know about Jigsaw Dublin City so we can help as many young people as possible.

  • James Barry
  • Charlene O’Neill
  • Rachel Ardagh
  • Aoife Byrne
  • Conor Boksberger
  • Cian Mekitarian
  • Criosa Houston
  • Karen Duggan
  • Lauren O’Halleron
  • Martha Hume
  • Sarah Murray
  • Valerija Gnusareva
  • Vickey Tobin
  • Dawn O'Higgens

Study and work

I’ve been very lucky to have had the opportunity to do a few different courses including most recently a Masters in Child Family and Community Studies, which helped me understand more about working in these areas and how to manage projects.

A photo of our staff member James
A photo of our staff member Charlene
A photo of our staff member Rachel
A photo of our staff member Aoife
A photo of our staff member Conor
A photo of our staff member Cian
A photo of our staff member Criosa
A photo of our staff member Karen
A photo of our staff member Lauren
A photo of our staff member Martha
A photo of our staff member Sarah
A photo of our staff member Valerijia
A photo of our staff member Vickey
A photo of our staff member Dawn
A photo of our staff member James

James Barry

Project Manager

It was my job to get Jigsaw Dublin City open. Now I make sure the space we see young people in is the best and safest it can be. I support the team so they can do a great job. I ensure that as many people know about Jigsaw Dublin City so we can help as many young people as possible.

Study and work

I’ve been very lucky to have had the opportunity to do a few different courses including most recently a Masters in Child Family and Community Studies, which helped me understand more about working in these areas and how to manage projects.

A photo of our staff member Charlene

Charlene O’Neill

Youth and Community Engagement Worker

My role in Jigsaw is Youth and Community Engagement Worker. This involves engaging with young people and community members to provide information and encourage conversations and support around mental health within the community. I also work alongside Jigsaw Dublin City Youth Advisory Panel who advise Jigsaw to make sure we are welcoming and accessible to young people and providing the best possible service to young people.

Study and work

I have a Bachelors Degree in Community Youth Work.  Community Youth Work involves working with young people and the community to create positive change and development within the community based on what they want and need.

A photo of our staff member Rachel

Rachel Ardagh

Clinical Support Worker

I completed an honours degree in Occupational Therapy (OT) in Trinity College. After working for several years in disability I studied Equine Assisted Therapy and became qualified as an Equine Assisted Learning Facilitator, and a Therapeutic Riding Coach. I am now studying for a Masters in Mindfulness Based Interventions in UCD.

Study and work

I spent 7 years working as an OT supporting children and adults with physical and intellectual disabilities. I then took a post facilitating and delivering equine assisted therapy programmes in an equestrian centre. There, alongside horses, I supported a wide population of people with varying different sensory, motor, intellectual, and emotional needs. Before coming to Jigsaw I worked as Senior Paediatric OT in Primary Care. This job focused on boosting children’s and adolescent’s self esteem by supporting them to achieve functional goals.

 

A photo of our staff member Aoife

Aoife Byrne

Administrator

My career has been divided between Administrative and Teaching. I have eight years experience in Administration between my family's furniture business and working with CORU - Regulator for Health and Social Care Professions. I also have four years teaching experience. I worked as a Home Tutor to pre-school children with ASD for three years and as an ESL (English as a Second Language) for a year in Murcia, Spain. I love engaging and helping people in anyway possible.

Study and work

I have a degree in Psychology from National University of Ireland Maynooth and I am currently studying my Diploma in Integrative Counselling and Psychotherapy with Zestlife College which I am thoroughly enjoying. I have also completed a number of CPD (Continuous Professional Development) trainings in areas such as (ASD) Autism Spectrum Disorders and teaching through drama, play etc.

A photo of our staff member Conor

Conor Boksberger

Clinical Manager

My job is to lead the team in Jigsaw Dublin City to provide the highest quality and safest service to young people. I am also really lucky that I still get to meet with young people and support them to find solutions to what’s causing their problems.

Study and work

I studied Social Science in UCD and then went on to complete a Masters degree in Social Work in Trinity College. These courses have helped me understand how society, family, school and a range of other factors can have a direct influence on our lives, and can play a big part in how we feel on a day to day basis.

 

A photo of our staff member Cian

Cian Mekitarian

Youth and Community Engagement Worker

I have had many career changes on my journey to Jigsaw. Throughout college I worked as a chef and continued afterwards, both in Ireland and abroad. My first teaching role was with VTOS, where I taught art subjects. I also taught in Midlands prison and various BTEI initiatives. My main teaching focus was with Youthreach where I spent ten years, on and off. Before joining Jigsaw I worked for YAP as a Youth Advocate and for Meath Partnership as Education Support Youth Worker.

Study and work

After school I studied Fine Art in Limerick School of Art and Design. A few years later I received a hDip in Adult and Community Education from Maynooth University.

A photo of our staff member Criosa

Criosa Houston

Senior Clinical Support Worker

As an OT, my role was to support people to overcome barriers so they could do the daily activities that were important to them. Fun Fact: I was terrified about driving when I first started learning, and it took me 4 tries to pass my test, but now I really enjoy it!

Study and work

I completed a degree in Occupational Therapy (OT) in National University of Ireland, Galway. I graduated in 2011. Before joining Jigsaw, I mainly worked in services for adults who were experiencing difficulties with their mental health.

A photo of our staff member Karen

Karen Duggan

Service Administrator

I found my favourite part of admin work is I enjoy helping people. I began working with Jigsaw in August 2019.

Study and work

I studied English Literature and Religious Studies with Dublin City University. When I finished college I did not know what I wanted to do. I started working in Dublin Airport where I began to build up my admin skills. I’ve also worked in Glasnevin Cemetery as an Office Admin and a Leisure Centre as a Business Development Admin.

A photo of our staff member Lauren

Lauren O’Halleron

Service Administrator

After college I moved into Administration with an engineering company before stepping into my current role with Jigsaw Dublin City. I also do a lot of volunteer work for various charities – mostly fundraising.

Study and work

I studied my Bachelor’s degree in Psychology Applied to IT in the Institute of Art, Design and Technology followed by a Masters degree in Journalism in the Dublin Institute of Technology (now TUD). I also have a Diploma in Legal Studies from Dublin Business School. I worked in Retail during my college studies in different establishments including Dunnes and Tesco.

A photo of our staff member Martha

Martha Hume

Clinical Support Worker

After university, I commenced work as an occupational therapist in a busy hospital setting, working in the area of cardiac and respiratory medicine, stroke and older adult rehabilitation, and finally vascular medicine. In the end however, I had to follow my passion for working with young people and took up post as a clinical support worker in Jigsaw.

Study and work

My academic journey began in NUI Galway where I commenced a bachelor degree in Arts and Human Rights – realising that this wasn’t for me I returned to Dublin where I completed an honours degree in occupational therapy (OT) in Trinity College. My working career began working in various bars and restaurants in my teens and early adulthood – learning the gift of the gab. During this time, I volunteered with various charitable organisations and developed a love for working with young people and working towards social change

A photo of our staff member Sarah

Sarah Murray

Clinical Support Worker

When I was a student I worked as a home care assistant with the elderly and I really enjoyed it. After I qualified I went to work in Exchange House Ireland National Travellers Service as a Social Worker and then Team Leader for the Family Support and Crisis Intervention Service. I worked with members of the Traveller community all across county Dublin. I worked with families and individuals of all ages in this service providing supports.

Study and work

I studied Social Sciences at University College Dublin and graduated in 2009 with a Bachelor’s degree. I then went on to study a Masters in Social Work at UCD from 2009-2011.

A photo of our staff member Valerijia

Valerija Gnusareva

Jigsaw Clinician

I provide sessions in two languages: English and Russian. I work as a clinician in Jigsaw Dublin City and I am a psychotherapist. Psychotherapy is a process that takes place in a relationship between psychotherapist and a person who work together to explore the person's difficulties. My professional development is always ongoing as I continue to progress professionally by attending conferences, seminars and by taking part in reading groups to further my knowledge.

Study and work

My studies began with a B.A. (Hons) in Psychology and continued with a clinical M.A. in Psychoanalytic Psychotherapy. My professional training consisted of theory, clinical placements, infant observation, weekly psychiatric case conferences and personal development. I have worked on placements in a number of different sectors including several South Inner City Primary Schools in Dublin, and Our Lady of Lourdes Hospital in Navan (Department of Psychiatry). I have also worked extensively with university students in Dublin. I have worked with people of different ages and with various presenting issues. I am a fully accredited member of A.P.P.I. (Association for Psychoanalysis and Psychotherapy in Ireland) & of I.C.P. (Irish Council for Psychotherapy) and I practice within their code of ethics.

A photo of our staff member Vickey

Vickey Tobin

Jigsaw Clinician

After I qualified I worked in the Adult Mental Health Services in Dublin for over 2 years – before jetting off to Australia! In Australia I worked in an Aboriginal and Torres Strait Islander mental health centre and with young people in the acute mental health ward of a Children’s Hospital. In this hospital I worked with children from the ages of 6 – 18 and absolutely loved it. After a year in Australia I returned to my home; cold (and wet) Ireland. I love hanging out with my friends, eating nice food and anything to do with animals.

Study and work

I studied Mental Health Nursing in DCU and graduated in 2015 with a Bachelor’s degree. When I was a student I worked in a nursing home for a few years and really enjoyed this.

A photo of our staff member Dawn

Dawn O'Higgens

Clinical Support Worker

I work one to one with young people in Jigsaw. As a social Care Worker and Social Worker I have worked with young people in many different settings including residential care, student support, disabilities and throughcare/aftercare.

Study and work

I spent three years studying for an honours degree in Social Care in Dublin Institute of Technology. After this, I worked in the world of Social Care for two years before moving to Cork and studying for a masters in Social Work at the University College Cork.

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