Mental Health Services for under 18s | Advice for Parents | Jigsaw

Mental health services for under 18s

Mental health services for under 18s

Monday, 13 July 2020

It can be an overwhelming experience for a parent when your child is experiencing difficulties with their mental health.

There are many supports available to you and your son or daughter, but knowing what mental health services there are how and how to access them isn’t always easy.

Below we’ve listed some of the mental health services for under 18s in Ireland, how to access them, and costs. The service or organisation you go to depends on what your child is going through is considered mild, or more severe in nature. The first step to knowing this is going to your GP.

Young person looking at their phone

Your family doctor

People of all ages often go to their family doctor first if they are struggling with their mental health. Visit your GP along with your young person.

Explain what you’re worried about and any changes, however big or small, you have noticed in the last weeks or months. Your GP is likely to ask questions about appetite, sleep, somatic complaints (pains), and whether the young person is experiencing low mood (feeling down, sad), anxiety or losing interest in things. Your GP may also ask about thoughts of suicide and any self-harming behaviour. It is important to tell the GP everything you are concerned about so they can either advise on what to do next or give you a referral for the right services, if appropriate.

Your GP may want to meet with your young person alone for a period. That’s normal. At the end of the consultation, listen your GP’s opinion and ask about the next steps. Take notes and ask where you can find more information if you think that would be helpful.

Check in with your son or daughter about how the experience of talking to the doctor was for them.

If they, and you feel the GP did not share your concerns or offer the advice or referral you wanted, you are entitled to bring them to another doctor for a second opinion.


Primary care services

Primary care services are for children and adolescents with mild to moderate mental health difficulties.

Services that work with people with ‘mild-moderate’ mental health concerns tend to be ‘brief’, ie for a specified time period. You usually don’t need a referral from a doctor to access them. Often, there will only be one health professional involved in providing support to the person.


Jigsaw is the National Centre for Youth Mental Health. It offers one-to-one mental health support for young people aged 12-25 with mild to moderate mental health concerns. Jigsaw offers brief intervention (up to 8 sessions of support) to help young people develop ways to manage their mental health. There are 14 services around Ireland.

How to refer: Referrals for young people under 18 are accepted from parents and health care professionals. You can email or phone your local Jigsaw service to ask for an appointment. Read more about accessing Jigsaw services here.

Cost: Free


Close up of a therapist talking with his hands

HSE Primary Care Psychology

Primary Care Psychology services exist within community-based primary care centres that are located all over Ireland and provide a broad range of services to children aged 0 to 17 years of age. Each primary care centre usually has a team of occupational therapists, psychologists, nurses and social workers.

The aim of the psychology services is to support the psychological wellbeing of people in the local area. They can provide mental health interventions to young people with mild to moderate mental health concerns, and their parents, such as individual therapy, group-based therapeutic work for children, adolescents and parents, and various types of assessments. The primary care centre may also offer parenting groups and informational talks where they help direct parents to useful resources.

How to access:

Any healthcare professional can refer to the HSE’s Primary Care Psychology Services. Parents can also use the referral form, available at any primary care health centre, or make direct enquiries at the local primary care office.

Cost: Free to those resident in Ireland

Family Resource Centres

There are 109 Family Resource Centres in communities around the country run by the Child and Family Agency Tusla. They deliver community-based supports to children and families in disadvantaged areas, and some services have access to a visiting psychotherapist.

Cost: Free

School counsellors

If your young person is a secondary school student, there will probably be a guidance counsellor at the school. Some guidance counsellors offer counselling support for student’s mental health for example if a student is experiencing anxiety in class or issues around bullying.

Not all young people like to access support through school, so it may be worth talking to your young person to see if they would like to talk to the guidance counsellor.

Cost: Free

Parent of a young person who used Jigsaw face-to-face service
The clinician helped him understand what causes his anxieties and what he can do to overcome them. He also learned to accept that his anxieties may always be there and he may have to accept them and learn how to cope.

Specialist services

Specialist services are for children and young people who have moderate to severe mental health problems that are having a major impact on their life. The services range from community-based to outpatient and inpatient services.

Services for people with ‘moderate-severe’ mental health concerns usually work with people over a longer time period. There may be a number of health professionals from different disciplines involved in supporting someone, as they usually have a number of different needs due to the impact of their mental health concern. Services in this category will be more than likely led by a psychiatrist.

CAMHS Specialist HSE Child & Adolescent Mental Health Services

Child and Adolescent Mental Health Services, commonly known as CAMHS, provide specialist mental health treatment and care to young people up to 18 years of age. The multi-disciplinary teams include psychologists, psychiatrists, nurses, social workers and specialist therapists led by a child psychiatrist. It is provided free and directly funded by and governed by the HSE.

A child is referred to CAMHS when treatment at primary care level has been unsuccessful, and/or the mental health issue is so severe and complex it requires specialist services. CAMHS deals with conditions including moderate to severe depression, anxiety, eating disorders, and self-harm. Treatment includes intensive community-based care and talking therapy, group therapy, medication, and specialist treatments.

How to refer to CAMHS

Referrals are done mostly by GPs, and occasionally by other health professionals such as a Jigsaw Clinician. Self-referral isn’t possible. Your GP will assess whether your child’s issues are moderate to severe and that CAMHS is right for them. Be as clear as you can with your doctor about your child’s difficulties and so they can include enough

CAMHS have three levels of referrals: emergency, urgent, and routine.

Emergency referral is when there is a significant risk to the young person’s safety, such as suicide attempt, significant self-harm or a severe eating disorder. These referrals will be prioritized and seen quickly.

Urgent referral is where there are high concerns for the young person but it is not a crisis or emergency.

Referrals are categorised as routine when there is no immediate risk.

Sometimes CAMHS will ask you to complete a form in advance of offering an appointment to gather more detailed information. Complete and return the form as quickly as possible with as much detail as you can. If there is a change or deterioration in the mental health of your young person while you are awaiting an appointment for CAMHS, you should contact your GP and/or the CAMHS team to let them know.

See this short film to learn more about CAMHS waiting lists.

Cost: Free to those resident in Ireland

CAMHS in-patient care

CAMHS in-patient units offer assessment and treatment to children and young people with severe and often complex mental health concerns. In-patient services are typically needed when the other interventions have been exhausted. A young person is first assessed and then referred by a consultant psychiatrist. Currently, there are four units in Ireland under the remit of the HSE.


Private mental health care

There are mental health professionals all over Ireland that offer therapy sessions through their own private practice.

Not all therapists in private practice see young people who are under 18. This is generally something they would advertise but that and cost is something to be discussed with them before making an appointment. You do not need a referral from your GP, you can just make arrangements directly.

Counsellors and Psychotherapists offer a range of different types of therapy, for example, Cognitive Behavioural Therapy, Play Therapy, Counselling and Systemic Family Therapy, to name but a few. Before choosing a private therapist, spend time asking questions about the type of support they offer, their experience of working with young people and their areas of specialism.

Try to make sure there is a good fit between what the therapist is offering and what you and your young person need. At the moment, the terms ‘counsellor’ and ‘psychotherapist’ are unregulated, so it might be helpful to find a psychologist through Psychologist Society of Ireland and a psychotherapist through the ICP.

Cost: These can cost anywhere from €20 – €120* euro per session

*Some therapists maybe open to negotiating the price.

Close up of empty white couch


Private in-patient care

Some people also use their health insurance to pay for private therapy sessions or a stay in a private in-patient unit. This is something to talk about with your young person and doctor if you have already tried other options and feel this may be of help.

Non-profit organisations

Some charities and organisations offer services that you might find useful when looking for support for your son or daughter. Some of these organisations receive HSE funding.

Pieta House

Pieta House offer free, one-to-one therapeutic services for people who are experiencing thoughts of suicide, people who have attempted suicide and people who are engaging in self-harm. Referral from a GP isn’t necessary and they aim to see people within a week. They also offer a 24-hour crisis support and information line on 1800 247 247 staffed by qualified therapists.


Bodywhys is the Eating Disorders Association of Ireland. They offer online support groups for young people age 13 – 18. They offer also information for parents on treatment pathways in the public health system for eating disorders, and a four-week support programme for families and parents of those affected by an eating disorder.


Childline provides a 24 hour phone service, online chat and text line to those in Ireland under 18.


Barnardos Ireland is a service for young people up to the age of 18 years providing individual counselling, family support and bereavement services operating around the country.

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