Jigsaw Live Chat

Jigsaw Live Chat is a free, text-based support service for young people. Explore Jigsaw Live Chat and download posters for Jigsaw Live Chat to display around your school.

How can young people connect to Jigsaw Live Chat?

  • By visiting the Jigsaw online chat portal and registering to a live text service
  • Any time of day or night young people can email Live Chat and we can respond during our opening hours
  • Every Wednesday we offer a live group chat service from 4 to 5pm. The topic of this chat is decided based on the noted demand of what young people might be currently experiencing.
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Junior and Senior cycle

Exploring Jigsaw Live Chat

a video still of Mary Clare and Jack

Online Clinical Manager, Mary Clare answers Youth Advocate Jack's questions about Jigsaw Live Chat.
The online team are available to be the one good adult in that moment and will listen in a non-judgemental way to what a young person is sharing.

Further reading
Two young people standing apart

Jigsaw Live Chat - FAQ

Jigsaw Live Chat is a way to get support if you're aged between 12 - 25 years-old. Our trained staff host 1:1 webchats, Monday-Friday.
group chat screen

Jigsaw Group Chats

Group chats are live discussions online on mental health themes, facilitated by a clinician, for young people aged 12 - 25 in Ireland.
Clinical Online Service Manager, Mary Clare sitting at her test typing on her laptop

Ten minutes with Mary Clare Douglas

Mary Clare Douglas is our Clinical Online Services Manager and we recently caught up with her to talk about Jigsaw’s online services.